Return & Exchange Policy

Return & Exchange Policy

We take great pride in handcrafting our products and wholeheartedly believe in the power of natural skincare. We hope you’ll fall in love with the purity and simplicity of nature, just as we have.

However, we understand that every skin type is different, and buying skincare online—without the chance to see, touch, or smell—can be a leap of faith.

That’s why we offer a 100% money-back guarantee on your purchase. For those wanting to try before committing, we also offer sample packs across our range.

If you're not completely satisfied with your order, please email us at hello@theaustralianoliveoilsoap.com.au with your feedback and the reason for your return. Your experience helps us continue to improve and craft better products for everyone.

We kindly ask that you be honest—we genuinely value your feedback.
Thank you for choosing to support natural skincare.